Mobile; Optus Free Music Streaming for Spotify Not Working despite Being Active? Pages. Want to make a video call? Hi … Any ideas? Live chat can be used for prospective customers in order to help them with their buying decision or for current customers who need support with a product they have already bought. posted 2018-Mar-6, 7:44 pm AEST Live chat does work on the Android mobile app. User #244253 12309 posts. I purchased some optus starter kits from Coles this week for $10 ($30 value). Live chat does not work at all. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Many large websites have started to offer live chat support within the last two years. I have just unlocked my Optus prepaid phone using live chat. Web page not working correctly either. The optus website in it's help discussions? I'm on a $90 plan so I'm definitely eligible. Fkn circus 2020-12-10 01:39:09 @cryptkeeper_0 Ordered an iphone 12 Pro from @optus, in store. Live. fred Customer help on Optus home products and services. Contact Optus customer service. Live. AdamK Master Computing Services. Enter Prepaid Service Number to Recharge: Payment cards accepted. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Merchant reference: whrl.pl/Rentwa. So I need to talk to someone, but live chat not working on iPad or iPhone. Was told to expect up to 14 day wait. Live chat tell me to go into optus store , optus store tell me to call optus. Ok cool maybe they can help me here. Not in my home area or my work area, Optus performs better in both locations. $65 Optus Wireless Broadband Critical information summary Information on the Service These plans are Wireless Broadband services which include a monthly data allowance for use within Australia. posted 2014-Dec-22, 8:29 pm AEST onexone writes... so $80 isn't an unfair price to have a new unlocked phone. posted 2018-Mar-6, 7:44 pm AEST ref: whrl.pl/Re6Kqb. Also my internet is pretty crappy in 5169 at the moment. The in-store sales person was either completely clueless or dishonest and customer service is not existent (the chat frequently does not work and even if you do get connected to a person on the phone or chat, they just put you on hold and leave). Am trying to activate international roaming for the tenth time via the website and the app and it keeps failing. Yep I'm on the same. Terrible service trying to get any info about order. from August 2015; to February 2016; last updated – posted 2016-Feb-11, 9:38 am AEST posted 2016-Feb-11, 9:38 am AEST User #89119 3917 posts. 2020-12-11T06:14:41+00:00 @hayleymcn76 @Telstra worst service ever. Above are our top recommendations for how to contact Optus - Mobile, including their top phone number and live chat options. You've already flagged this Shantel Jennings 1 review. Customer service is totally crap. Hi - that link does not work. Can I use Optus Loop Live while I'm overseas? How good is that! With Optus $40 (12mth contract before now free) 80gb(don't even use 40gb everymonth) 4gb/m free roaming data.. Or manage lost devices and service issues. Join. Sweetnsour on 11/06/2016 - 20:21. Still no modem. Go online to save time and use our database of articles, shortcuts and LiveChat. Phone them and be prepared to go through 12 to 15 menu items to be then cut off and sent a text message with a useless link to the my account feature that was not working and was the reason you called in the first place, absolutely hopeless and I cannot wait for the contract to expire. Share. It has a current Optus SIM so there was no problems unlocking it. Also my internet is pretty crappy in 5169 at the moment. When the 3G icon is … Don’t sell these if you have no idea about delivering them. Making a video call with my mobile phone. Comps. posted 2015-Aug-15, 9:25 am AEST O.P. Forums. Not sure that I buy that so I will be checking it again soon! Telstra technician arrived this morning at 11.30 and all was fixed by 12.15. Get your support answers here. Optus - Mobile contact information - compared. #fail. Optus Tower Not Working. Something’s not working smoothly? You can find optus chat by googling optus chat. Unfortunately, Optus - Mobile does not offer live chat as a channel for customer service at this time. Also my internet is pretty crappy in 5169 at the moment. Rang Tues and Wed and guaranteed delivery by 11/12. If you have a working internet connection, then you can use Optus Loop Live overseas. This plan is good and bad for me as I will be stuck to optus for life.. : / henrus on 06/11/2020 - 13:48 . Tried to activate and port over from Vodafone. Aum. User #410950 537 posts. Whirlpool Forums Addict reference: whrl.pl/ReaLzc. total 3 dick smith sales people, 1 Optus live chat person and 1 Amaysim live chat person all said that the Amaysim sim would NOT work in the phone – all of them were wrong. Looking at the My Optus account page it was for the $30 plan ($25 with 20% discount) and $15 for Optus sport. Find the help you need with Optus. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. posted 2014-Dec-22, 8:29 pm AEST ref: whrl.pl/ReaLzc. Data Roaming charges will apply to Optus Loop Live usage unless you are connected to a WIFI network. Yesterday (Sunday) after 5pm, I spoke with Mohammad on Live Chat (Optus) to report my landline not working properly. Pages. Just Invest on 06/11/2020 - 13:44 +1 vote. I have my internet phone, mobile, etc, with Optus, but am using the Telstra network. Mmm, … Said he would book a technician. BlazinPast on 12/12/2016 - 23:01 Last edited 12/12/2016 - 23:02. Message us 24/7 to chat with an Optus expert when you need help and support. Recharge with Credit Card or Debit Card Comps. Any ideas? 5 days later, still not activated. Login. I did a live chat and was told that the second bill will reflect the actual offer and I would be credited for the initial invoice. Forums. #complaint I am a customer - you have my details - CALL ME ! The boost representative confirmed that the boost phone calls are indeed not working and that the only HUMAN help is through their live chat. I tried to-day to change … Reply. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Any ideas? It’s now 38 days counting. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. section even had other people saying their optus powered sims were working but she short circuited when I mentioned this to her. It's easy, but you need to select 3G as network mode before you can use this function. Mounty' Whirlpool Enthusiast reference: whrl.pl/Re6Kqb. Share. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. *Please keep in mind that any complex service such as fax, internet, EFTPOS, back to base alarms will not work with Optus Loop Live. This summary does not reflect any discounts, bonus data or promotions which may apply from time to time. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Archive View Return to standard view. ! Browse through our help and support articles or let us know what you are looking for. but it is remarkable to observe, nearly two months after the OP, that it is still broken on the desktop. posted 2015-Aug-15, 9:25 am AEST ref: whrl.pl/Rentwa. Any ideas? I have had major problems with optus prepaid activation. Unable to contact a 'real' person at Optus to talk live regarding issue. Connection Type NBN FTTB (Fibre to the Building) 3 likes. Thanks. @Kerry_Berri @Optus I can’t live chat for help through the app without an account, but I can’t get into my account and get no reset email. Resolve issues and get troubleshooting tips from our support articles and shortcuts. @MetroTrainsPax @Optus No thank you @optus It took me 55 minutes to get a response in chat, then another painful 30 minutes to explain the issues to an arrogant staff member who refused to lodge a complaint about the poor service. Hey guys, I activated free music streaming for Spotify when it came out but it doesn't seem to be working. Placed order for new internet on 23/11. Also my internet is pretty crappy in 5169 at the moment. Login. Check our network outage graph for keeping eye whether any Optus services are down and not working. But modem not delivered. Customer service is totally crap. 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